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Here’s Johnny!

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Sunday, December 21st, 2008

No, I am not talking about Johnny Carson. Or even that character “Little Johnny” who is always in the “dirty jokes.” I am talking about Johnny the Bagger.

A collegue of mine forwarded me this video. He required all of his employees to watch it, and I do not think it is a bad idea for everyone to watch. I was pleased when I opened it to see that Ken Blanchard, one of my favorite authors, was credited on the first slide.

I hope you enjoy. It goes to show that thinking outside the box can truly make a difference when it comes to servicing our customers. Especially the “thinking” part – most of us stop trying to think of new ways to make customers feel special.

I hope you enjoy: Johnny the Bagger

Chad is a Charlotte CPA who works with small business owners and invidiuals on a monthly basis to provide them with proactive guidance and advice on how to grow their business, minimize their tax liabilities and grow their bottom line. You can find our more about Chad by visiting his profile here: Chad Bordeaux

Tags: customer service, Ken Blanchard

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